Terms and Conditions & Privacy Policy

Privacy Policy Overview

Rapid Scan Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information, as well as your rights regarding that information. By using our website or purchasing our products or services, you agree to this Privacy Policy. If any terms in our other agreements conflict with this Privacy Policy, those other terms will take precedence. This Privacy Policy does not apply to entities we do not own or control, or to individuals we do not employ or manage.

Collection of Personal Data

We may collect various types of information from you, including:

  • Name, address, email, phone number
  • Login credentials
  • Transaction information
  • IP address
  • Product and service preferences

We collect this data when you:

  • Communicate with us as a customer or prospective customer
  • Visit our website
  • Register as an end-user of our services
  • Contact us for assistance
  • Attend our events or webinars
  • Use our services, which may send us error reports or analytics data

Use of Personal Data

We may use your information to:

  • Provide the products and services you request
  • Manage your customer relationship and provide support
  • Improve our products and services
  • Analyze your usage to better understand your needs
  • Communicate with you about products, services, or promotions
  • Tailor content and advertising to your interests
  • Enforce our terms and conditions
  • Manage our business operations
  • Comply with legal requirements

Your personal information helps us keep you updated on Rapid Scan’s latest product announcements, software updates, and upcoming events. If you prefer not to receive these updates, you can opt-out anytime by updating your preferences.

We also use personal information to protect our services, prevent fraud, and ensure account security. From time to time, we may need to download your data to our systems for debugging or analytics, but it will be deleted once the process is complete.

Sharing Personal Data with Third Parties

We may share your data with third parties in the following situations:

  • To process transactions through third-party payment vendors
  • To provide services through third-party subcontractors (e.g., storage, network, and technical services)
  • To comply with legal obligations or to protect our rights
  • During business transfers, such as mergers or acquisitions
  • With your consent or at your direction

We may also share non-personal data with our partners, advertisers, and other third parties at our discretion.

Security Measures

We use industry-standard technologies to protect your data during transmission and storage. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Cookies, Web Beacons, and Analytics

We use cookies to enhance your experience on our site. Cookies allow us to remember your preferences and gather information on how our site is used. You can manage or disable cookies through your browser settings.

We also use web beacons (small pieces of code) to track user interactions and gather anonymous data for advertising purposes. Additionally, we use Google Analytics to analyze site usage and improve our services. You can opt out of Google Analytics by using the opt-out browser add-on.

International Data Transfers

We are a US-based company with global operations. Your data may be transferred to, stored, and processed in the US or other countries. By using our services, you consent to this transfer. We take appropriate steps to protect your data during international transfers, including using standard contractual clauses where applicable.

Accessing and Updating Your Data

You have the right to access and update your data. If you wish to access, update, or delete your data, please contact us. We will respond to your request within a reasonable timeframe. If access is denied, we will explain.

Refund Policy

  • No Refunds After Service Use

    Once you have accessed or utilized our service, either partially or fully, we consider the service as used and therefore non-refundable. We encourage all users to take advantage of any free trials or demo periods we may offer to ensure the service meets your needs before making a purchase.

  • No Refunds for Unused Service

    If you purchase a subscription or service but choose not to use it, please be aware that we are not responsible for tracking your usage. By completing a purchase, you agree to the terms of the transaction, including this refund policy. We do not offer refunds or credits for unused subscriptions, whether monthly, annual, or otherwise.

  • Subscription Cancellations

    You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period, but no refunds or credits will be issued for the remaining time. If you are on a free trial, you must cancel before the trial period ends to avoid being charged.

  • Defective or Disrupted Service

    If you experience any technical issues or disruptions in service that prevent you from using the product as intended, please contact our support team within 7 days of the issue occurring. We will work to resolve the issue or, at our discretion, provide a prorated refund or credit if the problem cannot be fixed.

  • Customer Support

    If you have any questions or concerns regarding our refund policy or need assistance, please reach out to our customer support team at [email protected]. We are dedicated to ensuring your satisfaction and are here to help.

Marketing Communications

You can manage your marketing preferences by clicking the “unsubscribe” link in our emails.

Children’s Privacy

Our services are not designed for children under 13. We do not knowingly collect data from children. If you believe your child has provided us with personal data, please contact us immediately.

Your California Privacy Rights

We do not respond to “Do Not Track” signals. California residents may request information about our disclosure of personal data to third parties for marketing purposes. California residents under 18 may request the removal of content they have posted on our site.

Changes to this Policy

We may update this Privacy Policy from time to time. It is your responsibility to review it periodically. Continued use of our website or services constitutes your acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at [email protected].

Cancellation Provisions

For monthly subscriptions, cancellation will take effect at the end of the current billing period, with no refunds for unused time. Yearly subscriptions will also be canceled at the end of the subscription term, with no refunds for the unused portion.

We reserve the right to refuse service and blacklist accounts with excessive refund requests.

Rapidscanapp.com Affiliate Program Terms of Service

By participating in the Rapidscanapp.com Affiliate Program, you agree to the following terms:

  • You must be 18 years or older and reside in the United States.
  • Only one account per person or entity is allowed.
  • You must provide accurate and complete information during signup.
  • Your account is solely your responsibility, including its security and any content or activity.

Affiliate Links and Graphics

You will be provided with a unique Affiliate Code to use in your links, banners, and other promotional materials. Only sales made through these properly formatted links will earn referral fees.

Referral Fees and Payment

Referral fees are earned only on tracked sales through your special links. Payments are made once your earnings exceed $50. Commissions earned through fraudulent or questionable methods will be disqualified.

Identifying Yourself as an Affiliate

You may not misrepresent your relationship with Rapidscanapp.com or imply any endorsement beyond the terms of this agreement. Purchases made through your affiliate links for personal use are not permitted and may result in the withholding of referral fees or termination of your account.

Payment Schedule

Payments are made monthly once your earnings exceed $50.

Customer Definition

Customers who purchase through the Affiliate Program are considered customers of rapidscanapp.com. All rapidscanapp.com policies and procedures will apply to these customers.

Your Responsibilities

You are responsible for maintaining your site, ensuring that it complies with all laws, and accurately represents Rapidscanapp.com products. This includes displaying special links, ensuring the legality of your site’s content, and providing a clear privacy policy to your visitors.

This rewritten policy has been updated to reflect current standards and practices. Please review it periodically as your continued use of our services signifies your acceptance of any changes.